Frequently Asked Questions
You have questions, we have answers.
We’re open Monday–Friday, 9 AM–5 PM (CST). Closed weekends and holidays so our crew can recharge and come back ready to deliver top-quality custom apparel and merch. Need to meet after hours? Contact us and we’ll see if we can make it happen.
You can find Rogue Lab at 1704 Copeland St, Winnipeg, Manitoba. We serve local clients in Winnipeg and ship our custom screen printing, embroidery, stickers and DTF printing orders across Canada and the USA.
Walk-ins are welcome for quick chats or drop-offs, but if you need to go over a project in detail, booking a meeting ensures we can give you our full attention.
Hit the Get A Quote button anywhere on our website, fill out the details, and our sales team will get back to you with pricing.
Yes. 100% payment is due before production begins. This secures your spot in our schedule and keeps the presses moving.
Quotes are valid for 15 days. Pricing and timelines can change after that due to supplier stock and market costs.
Standard turnaround is 2–3 weeks from payment and mockup approval.
Yes. If our production schedule allows, we can fast-track your order for an additional fee.
No. At Rogue Lab, we only print on garments we supply. This ensures every screen printing, embroidery, or DTF order meets our high-quality standards from start to finish. We source blanks from top brands and boutique labels, offering a massive selection of t-shirts, hoodies, hats, jackets, and workwear so you’ll always find the right garment for your project — whether you’re in Winnipeg, Manitoba, or anywhere in Canada and the USA.
Vector files are preferred. AI, EPS, or PDF. High-res .PSD or PNGs (300 DPI at print size) also work for full-colour prints. Low-quality files may require a redraw or additional art fees.
Yes we do! From simple logo touch-ups to full brand identity kits, our in-house design team can create artwork tailored for screen printing, embroidery, and DTF printing.
Always. We send digital mockups for approval before anything goes to press or machine.
Yes we do. Flat embroidery, 3D puff and more. We stitch hats, jackets, polos, bags, and workwear to give your logo or design a high-end, textured look.
Yes, we produce high-quality, weatherproof vinyl stickers in any shape or size. Perfect for brands, bands, and events.
Yes. We supply a wide range of promotional products including drinkware, tote bags, pens, tech accessories, and more. All can be customized with your branding.
Yes we do. For screen printing, we mix inks to match your required Pantone free of charge with every order. For embroidery, we select the closest thread match from our library of over 400 colours.
Absolutely. We’ll send you a pickup notification when your order is ready.
Yes, we ship custom merch across Canada and the USA. Shipping costs are based on size, weight, and location.