Frequently Asked Questions | Rogue Lab Winnipeg, Manitoba

Frequently Asked Questions

You have questions, we have answers.

General

What are your hours?

We’re open Monday–Friday, 9 AM–5 PM (CST). Closed weekends and holidays so our crew can recharge and come back ready to deliver top-quality custom apparel and merch. Need to meet after hours? Contact us and we’ll see if we can make it happen.

Where are you located?

You can find Rogue Lab at 1704 Copeland St, Winnipeg, Manitoba. We serve local clients in Winnipeg and ship our custom screen printing, embroidery, stickers and DTF printing orders across Canada and the USA.

Do I need an appointment?

Walk-ins are welcome for quick chats or drop-offs, but if you need to go over a project in detail, booking a meeting ensures we can give you our full attention.

Ordering & Quotes

How do I get a quote?

Hit the Get A Quote button anywhere on our website, fill out the details, and our sales team will get back to you with pricing.

What’s your minimum order?
  • Screen Printing: 24 pieces per design.

  • Embroidery: 12 pieces per design.

  • DTF: 3 pieces per design.

  • Faux Leather Patches: 12 pieces per design.

  • Embroidered Patches: 48 pieces per design.

  • Stickers: 24 pieces per design.
Do you require a deposit?

Yes. 100% payment is due before production begins. This secures your spot in our schedule and keeps the presses moving.

How long is my quote valid?

Quotes are valid for 15 days. Pricing and timelines can change after that due to supplier stock and market costs.

Production & Turnaround

What’s your turnaround time?

Standard turnaround is 2–3 weeks from payment and mockup approval.

Do you offer rush service?

Yes. If our production schedule allows, we can fast-track your order for an additional fee.

Can I supply my own garments?

No. At Rogue Lab, we only print on garments we supply. This ensures every screen printing, embroidery, or DTF order meets our high-quality standards from start to finish. We source blanks from top brands and boutique labels, offering a massive selection of t-shirts, hoodies, hats, jackets, and workwear so you’ll always find the right garment for your project — whether you’re in Winnipeg, Manitoba, or anywhere in Canada and the USA.

Artwork & Design

What file types do you accept?

Vector files are preferred. AI, EPS, or PDF. High-res .PSD or PNGs (300 DPI at print size) also work for full-colour prints. Low-quality files may require a redraw or additional art fees.

Do you offer graphic design services?

Yes we do! From simple logo touch-ups to full brand identity kits, our in-house design team can create artwork tailored for screen printing, embroidery, and DTF printing.

Will I see a proof before you print?

Always. We send digital mockups for approval before anything goes to press or machine.

Services

What’s the difference between screen printing and DTF printing?
  • Screen Printing: Ink is pushed through a mesh stencil onto the garment. Best for bold designs, spot colours, and larger runs. Extremely durable, highest quality.

  • DTF Printing (Direct-to-Film): Full-colour transfers applied with heat. Perfect for detailed, photographic, or small-run jobs with no colour limits. Works on most fabrics.

Do you do embroidery?

Yes we do. Flat embroidery, 3D puff and more. We stitch hats, jackets, polos, bags, and workwear to give your logo or design a high-end, textured look.

Do you make stickers?

Yes, we produce high-quality, weatherproof vinyl stickers in any shape or size. Perfect for brands, bands, and events.

Do you offer promotional products?

Yes. We supply a wide range of promotional products including drinkware, tote bags, pens, tech accessories, and more. All can be customized with your branding.

Can you match Pantone colours?

Yes we do. For screen printing, we mix inks to match your required Pantone free of charge with every order. For embroidery, we select the closest thread match from our library of over 400 colours.

Shipping & Pickup

Can I pick up my order in person?

Absolutely. We’ll send you a pickup notification when your order is ready.

Do you ship orders?

Yes, we ship custom merch across Canada and the USA. Shipping costs are based on size, weight, and location.

Close-up of automated screen printing squeegee in use at Rogue Lab Winnipeg

Ready to Get Started?

Get a fast, clear quote for your custom project today.